Once you sign up they gather all your reports and audit them to find any issues. They use a combination of software and manual review to make sure nothing is missed. Based on Amazon’s latest policies, Refunds Manager can go back 18 months to search for Amazon FBA lost inventory and over a dozen other discrepancies.
Then your designated account auditor files valid claims on your behalf. Once reimbursements have been issued, these will show up on the Case Management page. These include reimbursements for returns, damaged inventory, overage fees, missing inventory and more. Don't let Amazon keep your hard earned money.
25% of funds recovered.
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