CaptainAMZ is a Chrome Extension that opens to a dashboard to help Amazon sellers automate their seller feedback and product review requests. The software uses Amazon to send the emails to the customers so there are no issues with customers who have opted out of third party emails. The software automatically requests reviews and feedback for each of your orders. Requests are sent in 4-30 days after the order is delivered. The software will do everything; you don’t need to click any buttons. You can also setup alerts to let you know when you have a new review or feedback. Expect to get 3 times more reviews than the manual way.
The software will manage all of your reviews and you can see all of your product reviews in one location on the dashboard. You can also see all of your product pages in one location.
You can also select ASINs and only request reviews for those ASINs rather than requesting all of your products. You can request reviews from those who gave positive feedback. With advanced report and activity Log feature, you can see all activities for review requesting and new and existing product reviews according to your selected time period.
The extension also shows you all of your product reviews. You can search any of them by product name or ASIN and you can comment or manage them directly in the extension. Normally Amazon does not provide a reviewer's information. However you can find who writes the review with their special algorithm. This helps you to easily find a negative reviewer's information and contact with them.
The software also tracks whether there is a hijacker on your listings and alerts you. You can also track your Buy Box status for each of your listings and receive an alert if you lose the Buy Box.
The premium version of the software helps you track refunds that Amazon might not have handled correctly for which they owe you money.
CaptainAMZ works for all marketplaces of Amazon including US, Canada, Mexico, UK, Germany, Italy, France, Spain, Turkey, Japan, India, China and Australia.
Starting at $9.99 per month – Free Trial.
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