BigCentral, an all-in-one tool from BQool is a complete sales, marketing and service solution designed to empower you to be an Amazon Top Seller. It encompasses the following modules:

Amazon Email Automation:
Pick a template and set your filters and the software does the rest. Target key buyers such as repeat buyers or buyers who have already left a positive feedback or those buyers who have paid full price, resulting in the likelihood of more positive reviews. Avoid sending emails to buyers who have had a negative experience, such as a late delivery or were refunded.

Send emails at the right time of the day to have a greater chance that your email will be seen. Artificial intelligence takes into account the buyer's location, order date, holidays, etc.

Use the software to send emails to customers for other things such as a new product, a sale or to send instructions. You can send emails that are personalized by ASIN. If your are in Europe, it also lets you automate your VAT invoices. Metrics allow you to see the open rates and total emails sent.

Amazon Seller Feedback Management:
Receive alerts when negative feedback occurs or has been removed. You can search your Feedback by ASIN, SKU and even rating and respond appropriately to negative feedback with a higher rate of success. You can tag each buyer feedback with status tags like Pending, Responded, or Resolved, so that you can immediately tell which feedback still needs your attention. Whenever you receive negative feedback, BigCentral will correctly match the order ID to the negative feedback for you to contact and resolve buyer’s issues.

Amazon Product Review Management:
The software includes extensive features to monitor, track and analyze all your product reviews across multiple Amazon marketplaces, allowing you to respond to unfavorable product reviews. It monitors your old reviews in case a buyer comes back and changes their initial review. It also allows you to track what customers really like or dislike about your product. Know who your top reviewers are. Tracking can be scheduled for hourly or daily.

Amazon Product Tracker:
Track and monitor key product metrics to improve data quality and validate product ideas. Product Tracker enables you to accurately capture the daily movement of a product so that you may analyze the daily price, sales rank, estimated sales & reviews over a period. You can also use this to track your competitors' products. It includes a profit calculator.

Amazon Product Research:
Perform an exhaustive search across 100+ million product data points along 9 different global marketplaces, to find profitable Amazon products. Use the advanced filtering of product categories, sales rank, top-selling products, hidden trends, and much more. Using artificial intelligence, get highly accurate sales estimations.

Amazon Keyword Research:
The Keyword Generator utilizes actual search data from potential buyers to generate an extensive list of relevant keywords with the associated traffic metrics, giving you the best keywords to use for your listing or advertising. Easily see which keywords your competitors are using. Instantly discover all-time most popular keywords, latest hot new keywords, and historical seasonal keywords with insights.

BigTracker, a product research Chrome extension is also included.

BigCentral is available for 9 marketplaces: Amazon US, CA, MX, DE, ES, FR, IT, UK, and JP.

Starting at $50.00 per month – Free Trial.

April 2021 – New basic plans are available to try the software.  Choose from Email, Keyword Research or Reviews for $10 each.